[PDF] Five Key Steps to Optimizing Your Processes for Digital Transformation

The efficiency of your processes is the key to unlocking your organizational potential, accelerate your digital excellence and drive growth aligned with your purpose.

At dig8ital, processes are one of our four pillars of digital transformation, alongside People, Technology and Data & AI. In this guide, we discuss the five key steps in our digital excellence process model to help you revolutionize your organizational processes.


Your organization consists of a series of processes, each transforming an input into an output. This output is then delivered to another process or straight to the customer. This chain of activities should run like a well-oiled machine, but this is often not the case.

Many companies are even losing money to inefficient processes, with inefficiencies weighing heavily not just on your leaders, but on your staff and customers, which can lead to significant retention issues.

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